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The All Custom Apparel Guarantee
Galapagos proudly stands behind its products!
If you are not satisfied with the quality of our garments, please contact us within 10 days of receipt of your order to discuss returning your order for a full refund or exchange. To ensure your satisfaction with the products and designs you' have chosen, please contact our Customer Service Department at 1-877-744-7811.
About Us
All Custom Apparel, LLC. is headquartered in Colorado Springs, Colorado, U.S.A. Our company focuses on imprinted and embroidered apparel sales to a wide variety of customers, from small to large. The majority of our sales are either special event, team, or corporate related. Creative design, accuracy of service, and timely delivery are the hallmarks of our company, and we guarantee complete satisfaction with every order.
Call us at 877-SHIRT-11 for all your team, group, or corporate apparel needs!
FAQs
Q: Can I change or add additional colors to the “stock” designs?
A: Yes. Contact our customer service department to discuss your needs. A minimal art charge may apply.
Q: Can you create a “custom design” for my event or group?
A: Absolutely! Our company has extensive graphic design capabilities, well beyond our online ordering catalog. Our goal it to provide each customer with a design they can be proud of.
Q: Can I get individual names on all our shirts?
A: Yes, we can print individual names on the sleeve area of your shirt for an additional $3.00 per garment. Orders with individual names must be placed by phone.
Q: Can I get special sizes?
A: We stock adult sizes Small through 3XL in all the items featured in our design center. Some garments are available in sizes up to 6 XL. Please call us if you have special requirements.
Q: When will I receive my order?
A:You will receive your garments within 14 business days from receipt of payment and art approval for design center orders, unless you request different delivery dates. Orders can be shipped sooner if the customer requests our expedited delivery service.
Privacy Policy
Privacy Statement for Visitors to www.allcustomapparel.comPrivacy Principles
Because your trust and confidence is important to us, All Custom Apparel conducts its business under the following privacy principles:
Individual Customer Data
We collect personally identifiable information from our customers, such as e-mail address, name, address, etc. as a normal course of our business. We promise that we will not make use of any data that we collect on the customer's behalf except as necessary to provide our services to that customer. We do not aggregate, sell, transfer, or otherwise disclose that information to anyone, unless such disclosure is due to the customer's direct instructions. We do, however, reserve a limited right to disclose any data we collect if required by law or valid order of a court or other governmental authority.
Use of Cookies and Other Data Collection Methods
We do not use cookies or other similar data collection methods on our website, except to facilitate a customer’s order. Quite frankly, we find such activities to be offensive and our website does not collect any data outside of the information you provide voluntarily when you visit our site.
Opting Out
As a visitor to www.allcustomapparel.com, you can change your member information at any time, and can elect to opt in or opt out of our email marketing activities as you choose. Simply select “edit registration details” after logging in, and your details and choices will be confirmed when you click the “update” link at the bottom of the page.
For More Information
If you have any questions or comments about this policy, our services, or your experience with www.allcustomapparel.com, you can use the “Contact us” page on our site, or write to us at:
All Custom Apparel, 5011 List Dr., Colorado Springs, CO 80919, USA
Telephone: 1-877-SHIRT-11 (744-7811). Our local number is 1-719-599-4494.
email: info@allcustomapparel.com
Terms and Conditions
All orders submitted through www.allcustomapparel.com are subject to approval before being accepted by the company for production. We reserve the right to reject any order for reasons of offensive content in the customized imprint text submitted by the customer, or if the potential of copyright or trademark infringement exists. If an order is rejected, and payment has already been made, a prompt refund will be processed on the same form of payment used by the customer.
Prices are subject to change on this website without notice. We do however guarantee that an online order submitted at the stated price on the website will be honored, even if prices change subsequently to that order.
Shipping Policy
All orders are shipped either by UPS to arrive on or before the date the customer requests delivery. If alternate shipping methods are required, if you have special shipping instructions, or if rush delivery is needed, please call us at 1-877-744-7811. We will make every effort to accommodate all of our customer’s needs.
International Shipping
We have many customers located outside of the US. International shipping is a bit expensive but if you seek the highest quality imprinted apparel available, contact us to discuss your specific needs. TopLocal Customers
We love our local customers! Contact us at 719-599-4494 for all of your screen printing and embroidery needs. You're also welcome to stop by our office located at 5011 List Dr., Colorado Springs, CO 80919 between the hours of 8:30 and 5:00, M-F.
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